How To Cancel EveryPlate On App: A Step-by-Step Guide

How to Cancel EveryPlate on App: Quick & Easy Guide 2024

You can cancel your EveryPlate subscription directly through the mobile app by going to Account Settings, selecting “Plan Settings,” and choosing “Deactivate Plan.” This article will walk you through the entire process, troubleshoot common issues, and explore alternatives to cancellation.

EveryPlate has become a popular meal kit delivery service, offering affordable and tasty recipes to busy households. But life changes, and you might find yourself needing to adjust or end your subscription. Whether you’re looking to save money, try a different service, or just take a break from meal kits, knowing how to manage your EveryPlate account is crucial.

Let’s dive into everything you need to know about canceling EveryPlate on the app, from preparation to post-cancellation considerations.

Table of Contents

Understanding Your EveryPlate Subscription

Before we jump into the cancellation process, it’s important to know what you’re working with. EveryPlate offers several plan options to fit different household needs.

Types of EveryPlate Plans

EveryPlate keeps things simple with three main plan types:

2-person plan
4-person plan
Family plan

Each plan allows you to choose between 3-5 meals per week. The flexibility is nice, but it also means you need to be aware of your current settings when managing your account.

Billing Cycles and Delivery Schedules

EveryPlate charges you weekly, based on the plan you’ve chosen. They typically process payments about a week before your scheduled delivery date. This timing is crucial when it comes to canceling your subscription.

Reasons to Consider Canceling EveryPlate

People cancel their EveryPlate subscriptions for various reasons. Understanding your motivation can help you decide if cancellation is the best option or if another solution might work better.

Common Motivations for Cancellation

Budget constraints
Dietary changes
Too much food waste
Desire to try other services
Lack of recipe variety
Travel or schedule changes

Alternatives to Complete Cancellation

Before you hit that cancel button, consider these options:

Pausing your subscription
Skipping weeks
Reducing your meal frequency

These alternatives can give you the flexibility you need without completely ending your EveryPlate service.

Preparing to Cancel EveryPlate on App

A little preparation goes a long way in making the cancellation process smooth and hassle-free.

Checking Your Account Status

First, open your EveryPlate app and log in. Take a look at your current plan details:

How many meals are you getting per week?
When is your next delivery scheduled?
Are there any pending charges?

Knowing these details will help you time your cancellation correctly.

Timing Your Cancellation

EveryPlate requires you to cancel at least 5 days before your next scheduled delivery. This cutoff ensures they don’t prepare meals you won’t receive. Mark your calendar and set a reminder if needed.

Step-by-Step Guide: Canceling EveryPlate on the Mobile App

Now, let’s walk through the actual process of canceling your EveryPlate subscription using the mobile app.

Accessing Your EveryPlate Account

Open the EveryPlate app on your smartphone
Tap the login button
Enter your email and password

Make sure you’re logged into the correct account if you manage multiple EveryPlate subscriptions.

Navigating to Account Settings

Once logged in:

Tap the menu icon (usually three horizontal lines)
Select “Account Settings” from the list of options

This area is where you’ll manage all aspects of your EveryPlate subscription.

Locating the Cancellation Option

In the Account Settings:

Scroll down to find “Plan Settings”
Tap on “Plan Settings”
Look for the “Deactivate Plan” option at the bottom of the screen

EveryPlate uses “Deactivate Plan” instead of “Cancel Subscription,” but they mean the same thing.

Confirming Your Cancellation

After tapping “Deactivate Plan”:

EveryPlate will ask why you’re canceling – select the most appropriate reason
You might see offers to keep your subscription active – review these if interested
If you still want to cancel, look for the “Cancel Anyway” or “Deactivate Now” button
Tap the cancellation button to confirm

Dealing with Prompts and Offers

EveryPlate, like many subscription services, might try to keep you as a customer. They could offer:

Discounts on future orders
Free meals
Plan adjustments

Consider these offers, but don’t feel pressured to accept if cancellation is truly what you want.

What Happens After You Cancel EveryPlate on the App

Knowing what to expect post-cancellation can prevent surprises and help you plan your meals accordingly.

Immediate Effects on Your Account

After confirming your cancellation:

You’ll receive an email confirming the cancellation
Your account status will change to “Deactivated”
You won’t be able to select new meals or make changes to future deliveries

Final Deliveries and Charges

Remember that 5-day cutoff we mentioned? Here’s how it plays out:

If you cancel 5+ days before your next delivery, that delivery won’t happen, and you won’t be charged
If you cancel less than 5 days before your next delivery, you’ll receive and be charged for one final box

Keep an eye on your email for confirmation of your final delivery date and any last charges.

Troubleshooting Common Issues When Canceling EveryPlate on App

Even with a straightforward process, you might encounter some hiccups. Let’s address common problems and their solutions.

App Glitches and How to Resolve Them

If the app freezes or crashes during cancellation:

Force close the app and reopen it
Check for app updates in your device’s app store
Try logging out and logging back in

If problems persist, you might need to cancel through the website or by contacting customer service.

What to Do if Cancellation Doesn’t Process

If you don’t receive a cancellation confirmation email:

Check your spam folder
Log back into the app and verify your account status
Contact EveryPlate customer service for confirmation

Always follow up if you’re unsure about your cancellation status to avoid unexpected charges or deliveries.

Alternatives to Canceling EveryPlate

Sometimes, a full cancellation isn’t necessary. EveryPlate offers flexible options to adjust your service.

Pausing Your Subscription

To pause your EveryPlate subscription:

Go to “Account Settings” in the app
Select “Plan Settings”
Choose “Pause Subscription”
Pick a resume date or pause indefinitely

Pausing lets you take a break without fully canceling.

Skipping Weeks

For more short-term flexibility:

From the main menu, select “Upcoming Orders”
Find the week you want to skip
Tap “Skip Week”

You can skip up to 4 weeks at a time.

Modifying Your Plan

To change your meal frequency or servings:

Go to “Plan Settings” in the app
Select “Edit” next to your current plan
Choose your new preferences

Adjusting your plan can help if you’re getting too much or too little food.

Reactivating Your EveryPlate Account After Cancellation

Changed your mind? Reactivating your EveryPlate account is simple.

How to Resubscribe

To reactivate your account:

Open the EveryPlate app
Log in with your previous credentials
You’ll see a prompt to reactivate – follow the on-screen instructions

Changes in Plans or Pricing

When reactivating:

Check for any new plan options
Review current pricing, which may have changed
Look for any welcome-back promotions

EveryPlate often offers deals to returning customers, so keep an eye out for savings.

Comparing EveryPlate’s Cancellation Process to Other Meal Kit Services

How does EveryPlate stack up against the competition when it comes to cancellation?

User-friendliness of EveryPlate’s App Cancellation

EveryPlate’s app cancellation process is:

Straightforward
Accessible within the app
Doesn’t require calling customer service

This puts it on par with or ahead of many competitors in terms of ease of use.

Industry Standards for Subscription Management

Most meal kit services now offer in-app or online cancellation options. EveryPlate’s process aligns with industry standards, providing:

Clear cancellation options
Confirmation emails
The ability to pause or skip deliveries

Tips for Managing Meal Kit Subscriptions

Whether you’re sticking with EveryPlate or trying other services, these tips will help you stay on top of your subscriptions.

Setting Reminders for Cutoff Dates

To avoid unwanted charges or deliveries:

Use your phone’s calendar app to set reminders
Make notes of each service’s cutoff times
Consider using a dedicated app for subscription management

Regularly Reviewing Your Subscription Needs

Set a monthly “subscription check-in” to:

Evaluate if the service still meets your needs
Check for any plan changes or new options
Review your budget and adjust accordingly

Customer Support Options for EveryPlate Cancellation

While the app is the easiest way to cancel, EveryPlate offers other options if you need assistance.

In-app Support Features

Look for:

FAQ sections
Live chat options
Direct links to email support

Alternative Methods to Cancel (Phone, Email, Website)

If you can’t use the app:

Call EveryPlate at (973) 210-4915
Email support@everyplate.com
Use the cancellation option on the EveryPlate website

Remember, phone support might have limited hours, so check before calling.

Frequently Asked Questions About Canceling EveryPlate on App

Let’s address some common questions you might have about the cancellation process.

Can I Cancel Anytime?

Yes, you can cancel your EveryPlate subscription at any time. Just remember the 5-day cutoff for affecting your next delivery.

Will I Get a Refund?

EveryPlate doesn’t typically offer refunds for cancellations. You’ll stop being charged for future deliveries, but won’t receive money back for past orders or pending deliveries within the 5-day window.

How Long Does the Cancellation Process Take?

The actual cancellation process in the app takes just a few minutes. Your account status should update immediately, but allow up to 24 hours for confirmation emails.

Can I Cancel for Just One Week?

Instead of canceling for a single week, use the “Skip Week” feature. This lets you pause delivery for specific weeks without fully canceling your subscription.

Conclusion

Canceling your EveryPlate subscription through the app is a straightforward process when you know the steps. Remember to time your cancellation correctly, consider alternatives like pausing or skipping weeks, and always confirm your cancellation status.

Managing your meal kit subscriptions effectively ensures you get the most value and convenience from these services. Whether you’re taking a break from EveryPlate or saying goodbye for good, you now have all the tools to manage your account with confidence.

By understanding how to cancel EveryPlate on the app, you’re in control of your meal planning and budget. Keep these tips in mind for any subscription service you use, and you’ll always be prepared to make changes as your needs evolve.